FAQs
No. The permissions we use to run the service do not allow us to read the body of an email or any attachments.
If you would like more information on how we keep our application and data secure, please contact us to receive a copy of our security white paper.
We often talk about where the line of SaaS usage should be drawn.
Our view is that if someone is using their company provided email account to sign up to SaaS, even if they are doing it from their own device, or paying for it using their own credit card, it is connected with work. At this point it should be known about by the business.
From experience, personal email will only be used if:
1. Users are blocked from using their work email.
2. Someone is doing something nefarious.
3. Someone is doing something obviously personal. That being said we still track a whole category for Entertainment, and frequently see it growing the most.
If you are a Microsoft 365 customer, it really does just take seconds, and is easily achievable in under 1 minute.
If you are a Google Workspace customer, it takes about 2 or 3 minutes. This is because Google are a little less flexible on what can be automated.
Once done, the dashboard is available and populating within 15 minutes.
Based on the experience of running IT operations ourselves, as well as working for partners and vendors, we believe you cannot take a one dimensional view of this challenge.
Almost all solutions are based around control of a particular device, viewing apps as something you install, or having control over a network and its perimeter.
Work has changed, employees have changed, technology has changed, and most importantly the world has changed.
We do not say that other solutions cannot and do not work. However the modern workplace has many potential cracks, and the world of SaaS is very able and willing to fall into them. In many cases, it is actually designed to do just that. We offer a very quick and easy way to hoover these up.
Yes, we can filter the service down to the teams you wish to focus on.
Whilst we built the service and priced it to provide a catch all for all users, and that is how to get the most value from the solution, we understand there may be a business need to focus on a particular office or region.
We have packed the solution with a lot of information and insights that help you reduce your send on SaaS as well as the compliance and security risk of it.
If you do need help executing some of the work, we have a great network of partners that specialise in this area.